Leading Czech Fintech is running on Salesforce

To enable fast growth, leading Czeck Fintech Zonky needed an effective solution to handle customers, huge amounts of data and of course required a strong CRM partner.

Salesforce has enabled Zonky to speed up the communication with customers, systemize all processes in Customer Care functions, create full automatization of problem solving and provide a customer request solution management platform.

We implemented a technology that improved Zonky’s communication with their customers and created a cooperative mindset.  “This cloud-based solution now provides us with real-time, consolidated, and accurate information about our customers. It goes without saying that we now solve their problems much faster than ever before,” states Pavel Novak, Director at Zonky.

Zonky is a great customer story of how Salesforce “brings immediate benefits and effective growth” says  Daniel Urminsky, Region Manager – Emerging Countries & Country Manager Czech Republic blue-infinity.

View our Czech media coverage

For more information on our Salesfoce solutions, please contact Kateřina Křížová, Relationship Manager. 

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About the author

Jana Silarova

Jana is responsible for driving MarCom strategy for Czech Republic and Emerging Markets. She has over 15 years experience in Marketing & Communications.