Salesforce has enabled Zonky to speed up the communication with customers, systemize all processes in Customer Care functions, create full automatization of problem solving and provide a customer request solution management platform.
We implemented a technology that improved Zonky’s communication with their customers and created a cooperative mindset. “This cloud-based solution now provides us with real-time, consolidated, and accurate information about our customers. It goes without saying that we now solve their problems much faster than ever before,” states Pavel Novak, Director at Zonky.
Zonky is a great customer story of how Salesforce “brings immediate benefits and effective growth” says Daniel Urminsky, Region Manager – Emerging Countries & Country Manager Czech Republic blue-infinity.
View our Czech media coverage.
For more information on our Salesfoce solutions, please contact Kateřina Křížová, Relationship Manager.