The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 260 airlines and 83% of total air traffic. As part of their digital transformation, they wanted to improve their online presence, Salesforce systems, and IT support desk.
blue-infinity is a strategic partner of IATA, serving the organisation across its two main hubs in Geneva and Montreal, by developing multiple Salesforce based systems. This helps IATA manage their relationship with their travel agents.
In addition to a new 24/7 IT support desk, IATA has also entrusted us with the redesign of their exciting new corporate website in their ongoing efforts to improve their wider service, to incorporate responsive design, fresh branding and align with business growth.
Activities are delivered flexibly, from multiple teams at both Geneva HQ and experts based at our Quality Shore centre in Lisbon.
blue-infinity is also an active member of the Airline CIO forum promoted by IATA.