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More fun HR support activities at JTI

Making systems support activities fun with a custom SharePoint solution

We have become an important technology partner for JTI and our solution for registering Power User activities brings an innovative approach to reaching internal goals.

Increasing adoption

As their current platform was purely a static representation of system support activities, JTI wished to try a gamification approach that would encourage a team aspect on their platform. blue-infinity proposed a custom SharePoint solution to completely revamp and replace the classic SharePoint 2010 user interface with a colourful branded and ‘game like’ approach. Taking the design to a new level, a blue-infinity Art Director, Front End developer and a systems integrator worked to deploy an interactive 3D game, called Power User Race.

New Activity Log

The JTI Activity Log promotes employee activities across four key categories - Maintain, Test/Improve, Change, and Train. Previously launched purely on SharePoint, the purpose of the tool was to allow Power User employees to record activities performed throughout the year and collect points.  After submission, the automated points database calculates final scores that are reviewed and communicated to the Power Users.

Power User Race

Power User Race’s objective is exactly that – to simulate a race between employees and be rewarded. Also possible is the formation of Power User teams, and previously unavailable recording of team activity. The Power User Development Team can now distribute prizes, allocate bonus points and give grades easily and directly on the intuitive graphical interface, instead of a SharePoint backend. Technical constraints like deployment on IE8 were overcome with using an independent JavaScript interface in the front end.

More engaged employees

By making the activities recording system more user-friendly and fun, it aims to be approachable, likeable and lead to higher user adoption. So far, Power User Race is animating training and development for 200 Power Users and feedback to date has been very positive!

“Working on this project with blue-infinity we very much appreciated the creative concept proposed, based on our generic outline. It was modern, unusual and perfectly reflected the game's purpose.”

Source: 
Learning & Development Department Coordinator, JTI